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24/7 Auto-Support Agent

Customer service response time directly impacts conversion. This stack automates 60% of tickets while increasing CSAT scores.

#Operations#Enterprise#Advanced

The Workflow

1

Centralization

Using Gorgias

Connect all stores (Shopify/Amazon) into one inbox

2

Train the AI on your past 3 months of ticket history to learn brand voice

The "Always On" Advantage

In e-commerce, speed is money. If a customer asks "Is this available in red?" and waits 12 hours for an answer, they've already bought from a competitor.

This stack isn't just about saving money on Virtual Assistants (though it does that too). It's about Revenue Recovery.

Implementation Note

This requires access to your historical ticket data. Don't just plug in a generic chatbot. The "Magic" happens when you fine-tune the model on your actual policies (Refunds, Shipping times, etc.).

The Result

Instant replies, happier customers, and lower support costs.

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Tools in this Stack

Gorgias

Support
Paid

The helpdesk designed for e-commerce. Automate 30% of your tickets with AI.

AI Score 93
View Details

ChatGPT Plus

Operations
Paid

Versatile AI assistant for coding, strategy, and customer support scripts.

AI Score 99
View Details